At SPAR, we offer a wide range of services leveraging all parts of the Salesforce.com platform to solve complex business needs and deliver significant ROI.
We help you understand and evaluate your options and clearly define a roadmap for your business to achieve your strategic goals. Whether you need to boost your sales and marketing or enhance your employee engagement to improve customer service, we have solutions for you.
Our tenured team of Salesforce consultants have helped deliver solutions for businesses in healthcare, life sciences, medical devices, technology, manufacturing, insurance and more.
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ADVISORY &
ARCHITECTUREOur methods begin with strategy through our Salesforce advisory consulting, helping your business plan for the best approach to get the most out of your new system and tools. We take the time to thoroughly analyze your current technology landscape in the context of your biggest needs and key business priorities before proposing solutions and moving into implementation. Our goal is to ensure that we deliver the best possible solution on the first go, and avoid continuous rework.
We’ve handled projects seamlessly from high-risk systems migrations, migrating applications to the Cloud, building new application platform frameworks and stabilizing operational systems, and are able to bring the breadth of our experience to bear on each engagement. Having analyzed many Salesforce implementations that failed to deliver on the original mission, we know how an improper understanding of the platform architecture and lack of best practices can lead users down paths that can significantly derail ROI and business value propositions.
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APPS & SYSTEMS
INTEGRATIONSOur Salesforce integration offerings help your business connect any system – Salesforce or not – on a unified platform no matter whether in the Cloud or on premises.
We build on the core platform architecture with additional services around systems integration, custom development and governance, ongoing support and managed services to help you get a lot more value out of the Salesforce platform.
Businesses already using different systems or apps critical to their day-to-day operations shouldn’t be concerned. Salesforce can integrate with those other apps and systems seamlessly, enhancing productivity and boosting results. Integrated systems can share data, customer account information, sales figures and opportunities and other important information that ensures best practices and improved customer service. The all-in-one access maximizes business agility. Businesses can build upon prior projects and address new opportunities.
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Managed
ServicesSalesforce’s powerful CRM platform is effective only if it’s properly maintained and updated. That’s where our Salesforce managed services plan comes into play. Our tenured team of Salesforce consultants provide your business with the help and application support needed to ensure you’re getting the most out of your system. We bring together different resources to make sure you’re covered in all areas when you need it. We make sure all changes are done, tested properly, up to date and maintained. Our approach is proactive and not reactive, making sure we prevent issues before they disrupt your employees.