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verint-knowledge-management-salesforce-teams

Home > verint-knowledge-management-salesforce-teams

Power of Verint Knowledge Management in Salesforce & Teams

Take the power of Verint Knowledge Management where your team already works.

verint plus SFDC
verint teams

Watch the quick 5-minute demo!

Bring knowledge to where people are.

Provide a better employee experience

By utilizing the Contextual Search, your agents can provide faster support and better quality of service to your customers.

The Contextual Search module auto-populates the right content from the knowledge library that matches the case subject.

autopopulate case
integration

Less time searching, more time helping your customers

Save hours of manual entry work by directly linking Verint Knowledge to Salesforce Service Cloud, so you can continue providing the best customer service without ever leaving Salesforce.

 

Accessible to users where they are

 

  • As an embedded application in a Microsoft Teams tab
  • As a messaging extension in Microsoft Teams
Verint Knowledge Management teams integration

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Let’s talk about how SPAR Solutions can help you drive greater automation

Get in Touch

Ask us how to get started today.

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