Chatbots and voice assistants (e.g. Siri and Alexa) use similar approachs to interact with humans. Through training, they are able to understand the meaning of words and phrases, and act according to their understanding.
Use Cases: Voice Assistants like Alexa may be the most recognizable examples of NLP in action, but NLP adds value behind the scenes in ways that many people aren’t aware of.
Email filters that reduce the risk of someone opening a malicious email, language translation, redacting sensitive information in contracts, and extracting insights from legal documents are a few that come to mind.
But, the most common way that NLP adds value to a business is through chatbots.
Spar builds chatbots that make a real difference. Our chatbots help you…