Enhance & adapt your Salesforce platform
Non-stop innovation is the mantra for continued success. Ensure your Salesforce platform adapts to your evolving business needs with our managed services offerings.
As one of the world’s most renowned innovation leaders, Salesforce.com issues three releases annually with new features. As your business evolves, it’s imperative for you to work with a partner that can help you innovate on improving your customer and employee experiences.
The core CRM application going stale is often an indicator that the organization has lost focus on innovating for its customers
At SPAR Solutions, we often encounter clients where Salesforce was implemented a while back and has not been properly maintained and managed since. These customers have been challenged with poor adoption and lackluster results.
In addition, many companies have complex functionality in their CRM, and not maintaining that knowledge is always costly in the long run. The results of which include poor adoption, bad data, and bad habits such as workarounds, manual processes, excel spreadsheets, and email as a CRM.
Let’s talk about how Salesforce Managed Services can positively impact your business.
Why your business needs Salesforce managed services
Letting Salesforce orgs go stale without proper upkeep can lead to significant underutilization of both technology and manpower which reduces operational margins. Unfortunately, many organizations put up with these inefficiencies without realizing that there is a better option. Our Managed Services offering is designed to be the antidote for these situations.
You need a team of skilled experts that understand your business as well as key details of your existing implementation so that they can leverage the latest and greatest features of the Salesforce platform to maintain and enhance your implementation. As a highly rated Salesforce partner, our customer focused team of Salesforce specialists, with skills in multiple clouds and the underlying platform, will take away the stress and overhead of managing those little details and complexities to make your Salesforce platform hum smoothly each day.
Whether you need a new set of complex reports built out, implement multi-currency, adjust the privileges of users based on changing business needs, determine the best approach to handle unique business challenges, or a myriad of other situations that need solving, our team is ready to help you handle any situation.
Administration and development services across all areas of the platform.
Consulting and solutions for small to mid-sized changes.
Support for complex solutions (ServiceMax, Field Service Lightning, CPQ and many other AppExchange apps) and customizations.
Planned releases of fixes and enhancements.
We help your business maintain and enhance your Salesforce platform
Our tenured team of experts offers administration and extended support services to ensure you successfully manage your business-critical CRM solutions.
Our Clients’ Point of View
“SPAR Solutions has been instrumental in helping us build out multiple solutions for our CRM needs over the years. I can vouch for the professionalism, work ethic, and quality of results and highly recommend their services.”
Director, Global Services, CentricsIT
Salesforce maintainability best practices
SPAR Solutions works to help increase the usage and adoption of your Salesforce platform, AppExchange packages, integrations and analytical tools. This is all done to ensure your business maximizes its return on the technology investment. Our approach:
- Configure before code.
- Evaluate AppExchange options.
- Code following design patterns; considerations for cloud platform constraints.
SPAR’s Salesforce managed services key benefits
Salesforce’s powerful CRM platform is effective only if its’ properly maintained and updated. Our managed services plan offers several benefits for your business:
- You get access to a team that can support all the different Salesforce clouds (see our certifications!) as well as AppExchange apps and solutions that are core to your organization
- Consistent support – driven to meet your specific business needs
- Expert Guidance included – Even seemingly small problems require careful thought – poorly designed enhancements have significant negative impacts and become weak links that chip away at the strength of well built system
- Salesforce puts out new releases 3 times each year, and our team helps you keep up with those changes
Planned budget support.
Flexible access to a breadth of tools and expertise.
Increased adoption of the Salesforce platform.
Continuous improvements and enhancements.
Keeps your business ahead, driving growth and bottom-line results.