SPAR Solutions, LLC (“SPAR”, “us” “we” or “our”) respects your privacy and is committed to maintaining the privacy and confidentiality of customer data.
The purpose of our Privacy Statement is to describe the ways we collect information from and about you when you sign up to receive information about our products and related services, to provide information to you to explain the ways in which the information is used by SPAR and to explain the ways in which SPAR protects your information. This Privacy Statement is not intended to and does not create any contractual or other legal right in or on behalf of any party.
By visiting our sites, i.e. any online presence including this website, social media pages, etc., and providing your personal information to us, you are accepting and consenting to the practices described in this Privacy Statement. For purposes of this Privacy Statement, the term “visitor” includes visitors to our Sites who are not yet customers of SPAR, those who become customers, as well as those who do not become customers, whether you upload information to our Sites, download it, or are merely visiting our sites.
What information do we gather?
When you visit our Sites you may choose to engage with us by providing us with your organization name, telephone number, email address and first and last name. We collect this information when you choose to contact us for more information about the Services, when you email us directly with questions or request more information about the Services and when you choose to become a customer.
Any information provided to us via email is the sole responsibility of customers who contact us. Please note that personally identifiable data or any sensitive information submitted by customers may be retained in our email inboxes and servers. Hence, it is the responsibility of customers to provide us information relevant to the inquiry, without sharing sensitive information. In case customers have concerns on sharing potentially sensitive information, they should contact us using the phone number listed on the website.
What do we do with the information we gather?
The personal information we collect from you is relevant for the purposes for which it is to be used. SPAR takes reasonable steps to ensure that data is reliable for its intended use, accurate, complete, and current. We may use personal information to provide information about the services you’ve requested and registration of you as a customer. We may also use personal information for auditing, research and analysis to operate and improve the SPAR sites. We may use third parties to assist us in processing your personal information, and we require that such third parties comply with our Privacy Statement and any other appropriate confidentiality and security measures. We may use certain other information collected from you to help diagnose technical problems, administer the SPAR sites, and improve the quality and types of services delivered.
Disclosure of Personal information
Personal information we gather is for internal use only and we will not authorize the release of this information to anyone outside SPAR (except to third party service providers of SPAR who perform functions on our behalf but, in such cases, personal information will only be shared to the extent reasonably necessary for third party service providers to perform their functions and they will not be authorized to use it for any other function) unless you have consented to such disclosure. If we are under a duty to disclose or share your personal data in order to comply with any legal obligations, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. In particular, we may release the information we collect to third parties when we believe it is appropriate to comply with the law, to enforce our legal rights, to protect the rights and safety of others, or to assist with industry efforts to control fraud, spam or other undesirable conduct. We may release the information we collect to third parties, where the information is provided to enable such third party to provide services to us, provided that the third party has agreed to use at least the same level of privacy protections described in this Privacy Statement, and is permitted to use the information only for the purpose of providing services to us.
Opting out of Communications
SPAR gives you an opportunity to choose to opt-out of receiving future marketing mailings. We will not use your contact information to correspond with you about our Services if you ask us not to do so. Please send your request to firstname.lastname@example.org. Please note that it may take up to sixty (60) days to remove your contact information from our marketing communications lists, so you may receive correspondence from us for a short time after you make your request.
Security of your information
In order to provide you with the services, SPAR utilizes leading industry standard solutions to store the personal information you provide to us when you use our sites or services. These solutions utilize industry best practices with respect to privacy and security and SPAR relies exclusively on these solutions to secure your personal information.
Within SPAR’s environment, we use various security measures to protect the information we access, as appropriate to the type of information collected, including assigning unique user names and passwords, encryption in transit, firewalls, and access controls.
SPAR’s sites are accessible only by SPAR employees, contractors and agents on a need to know basis and who have entered into and are bound by a confidentiality and nondisclosure agreement with SPAR. Of course, no guaranties can be made that your information and data will be secure from intrusions and unauthorized release to third parties.
SPAR Solutions will occasionally review and update this Privacy Statement to reflect company and customer feedback. SPAR Solutions encourages you to periodically review this Privacy Statement to be informed of how it is protecting your information.