Salesforce is one of the most versatile and beneficial business tools available to both small and large companies. With its many, many features, Salesforce can help streamline and optimize processes, data management, workflows, analytics, and more.
And, all of these functionalities will help your company meet key business goals and ultimately drive productivity and increase revenue. Of course, a powerful platform such as Salesforce can be complex to navigate if you don’t have the right knowledge and expertise to maximize its full potential.
Unless you’re a trained and qualified Salesforce expert, one can easily become overwhelmed with the sheer magnitude of its detailed offerings. While hiring an in-house Salesforce expert can certainly offer many benefits, specialized Salesforce managed services can offer so much more.
With a team of experts at hand, companies such as SPAR Solutions can truly take your brand to new heights. Before we discuss why it’s advantageous to hire a Salesforce services provider, let’s start at the beginning.
What is a Managed Salesforce Service?
As the name suggests, a managed service heads up Salesforce on behalf of your business. Instead of hiring a full-time Salesforce specialist, you can employ a managed Salesforce service for a certain amount of hours per week or month.
Managed services will tailor their offering to suit your company’s specific needs and will handle everything from admin tasks and bug fixes to data management and system enhancements, to name a few.
Plus, a managed services provider will also make sure that your business is always making the most of Salesforce’s most effective tools and practices. Now that we’ve simplified what managed services can provide your business, below we share 6 important benefits to consider when working with a Salesforce services provider:
- It’s More Cost-Effective
Some companies may look to hire an in-house Salesforce specialist to assist them. However, this can be a very costly exercise, without actually reaping the rewards that your business is after.These Salesforce specialists are highly trained and very much in demand, making their fees or salary quite substantial.
However, when it comes to investing in managed salesforce services, you only pay for what you need. In fact, by choosing a managed service over one full-time employee, your yearly spend is still likely to be less.
- It’s Less of a Headache
On top of costing money, recruiting, hiring, training, and on-boarding the right Salesforce specialist also takes time, resources, and management. Even once you’ve hired someone, retaining qualified staff can be challenging, as you’re constantly competing with an on-going high demand from other organizations.This means you may hire, train, and onboard someone, only to have them leave for a higher paying position after just a few months. On the other hand, Salesforce service providers will work hand-in-hand with your company for as long as the contract is in place.
- You Have Access to a Pool of Experts
While a full-time Salesforce specialist will have a wealth of knowledge there are invariably areas in which they are better at than others. Perhaps they excel at basic CRM functionality but maybe they aren’t great with offering forward-thinking solutions?However, when working with a Salesforce services provider you have access to a talented pool of experts with combined platform expertise when compared to an individual hire.
- Proactivity is a Priority
A full-time Salesforce expert can easily get caught up in the day-to-day running of your company. With the constant break it/fix it approach, your Salesforce employee is likely to be in a constant state of reaction. In light of this, they might not be able to stay on top of the latest updates, new features, and bug fixes that Salesforce is always making. When having multiple experts assigned to your projects, there is more exposure to updates to the Salesforce platform, which means they can make proactive suggestions and properly prepare your company for new releases.
- It Offers Scalability
As your business grows and your needs begin to evolve, so too can your service provider package. Instead of having to go through the rigmarole and cost of hiring another person, you can simply adjust your contract and have access to extra assistance immediately.Companies such as SPAR Solutions will become familiar with your business model and needs at the start of your partnership, making the transition to more support seamless. Above we have only covered a few of the many benefits when it comes to choosing Salesforce managed services for your business.
Offering your organization a magical mix of expertise, flexibility, and forward-thinking solutions around the clock means that Salesforce managed service providers have quickly become the preferred choice.
Above all, managed services such as SPAR Solutions can enable your company to stay on top of complicated tech and way ahead of the competition, all the while facilitating brand elevation and excellence.
Looking for ongoing Salesforce support and maintenance? SPAR Solutions is always here to help. We understand that every client has their own set of unique needs, and we promise to treat you as such. Always bringing the best practices to the table, we don’t believe in cookie-cutter solutions.
Contact us today to find out how we can help your business.