Software selection - From Products to Solutions Many SMBs (small and mid sized businesses) have successfully evolved from being smaller companies to their current size. They have mostly had experience with buying and implementing off the shelf software products for their technology needs. When they reach a certain point in their growth, such … [Read more...]
Boxed in with inefficient technology?
Getting ROI from your CRM technology
[fusion_text]Make your CRM technology pay for itself Many organizations are frequently challenged when they think about the budgeting process for implementing or revamping their CRM solution. With smaller and smaller sales and marketing teams, the budget for systems keeps shrinking as well. Operating in this context is clearly not very easy for … [Read more...]
Systems Integration – Connecting the dots
[fusion_text] CRM-ERP-Systems Integration challenges and approaches When you are looking for the ultimate level of success with your CRM solution, invariably the vision is always about having access to unified customer and prospect information in a single system. Sales & Marketing, Customer service, engineering and finance are all areas … [Read more...]